Start with the problem, not a label
Write a short factual summary and identify the decision, document, dispute or court date involved. Broad labels such as property or business law can cover very different work.
- Where did the event or transaction occur?
- Is there a letter, contract, charge or decision?
- Is any response, hearing or settlement date shown?
Compare responsibility and experience
Ask who will be responsible for the matter, whether that person handles similar work and which jurisdiction or forum is likely to be relevant. Experience should be discussed specifically rather than inferred from a general service list.
Check credentials independently
Australian legal profession registers are maintained by state and territory regulators or professional bodies. Check the individual who would handle the work, not only the firm name.
- Current practising status
- Any conditions relevant to the proposed work
- The legal name and office you are engaging
Questions to ask
- Who will personally handle my work?
- What is included in the initial scope?
- How and when will progress be communicated?
- What could cause the cost estimate to change?
Official sources
General information only, reviewed on 25 September 2026. Rules and processes vary by jurisdiction and facts; confirm current requirements with the relevant official body or a qualified adviser.